[Solved] Windows Media Player Encountered a Problem while Burning the File

Last Updated: October 20th, 2023By Categories: Burn DVD

Windows Media Player (WMP) is a media player and media library application developed by Microsoft for playing audio, videos, and viewing photos on personal computers. Aside from that, you can also use Windows Media Player to burn videos and music into a DVD or CD to play on your DVD player or to serve as a backup. To round it up, Windows Media Player has been around for quite some time as an all-in-one application for all your media files.

If you are an avid Windows Media Player user like me, you might already experience some troubles while burning your DVD or CD with the application.

A notice may pop out on your screen during the burning process like “Windows Media Player cannot burn some files”. An error notice like this means that the Windows Media Player encountered a problem while burning the file to the DVD. The source of this error might either be the files you are trying to burn, your DVD or CD, or the application itself.

In this article, we will help you identify the cause of the error and solve the problem.

Reasons and Solutions to “Windows Media Player Cannot Burn some Files” Error

Here are some possible reasons and our suggested solutions to burn files on Windows Media Player.

Reason 1: Improper installation of Windows Media Player/Corrupted Application

The improper installation of the program might be a possible source of the issue. Though Windows Media Player is usually pre-installed on our computers, there are still some instances where you need to reinstall the program yourself.

Solution 1: Reinstall Windows Media Player

Step 1: Uninstall Windows Media Player

  • Go to Start and search “Turn Windows Features On or Off”, then click on it.
  • Browse to the Media Features and uncheck the mark on Windows Media Player, then restart your computer.


Step 2: Reinstall Windows Media Player

  • Select Start and search “Turn Windows Features On or Off”, then click on it.
  • Browse to the Media Features and check the mark in front of Windows Media Player, then restart your computer.

Uninstall Windows Media Player


If the problem still occurs, try using the Troubleshooter.

Solution 2: Open Troubleshooter

  • Open Windows Media Player, go to Settings troubleshooter by ticking the Start button.
  • Select the Control Panel, in the search box type troubleshooter, and then click Troubleshooting.

Open Windows Media Player Troubleshooter

  • Tick View All and click Windows Media Player Settings.
  • Check if the file size is too large, it may cause the application to stop working. Try removing the file in the Windows Media Player library and test if the file is causing the problem.

Reason 2: Corrupted/Protected Files

The files getting corrupted is a common problem, and you might not notice that when you try to burn them.

Also, there is also a chance that the file you want to burn is a protected file that contains DRM protection like Cinavia and others. DRM protection is anti-piracy protection used by filmmakers to prevent unauthorized distribution of their films, this protection is usually found on commercial DVDs.

Windows Media Player, of course, has no ability to process DRM and Cinavia.

Solution 1: Import files again

  • Try to import or download your files again to your computer and delete the corrupted ones.

Solution 2: Check your file for DVD protection

  • You need to remove the protection on your files before burning them into a disc. To know more about this issue try reading our article on how to remove Cinavia and DRM Protection.

Reason 3: Unclean or Damaged Disc

Your DVD burner may not be able to read your disc properly if it’s dirty or damaged.

Solution: Check for dirt and scratches

  • If you are using an old DVD, before burning your files, check your DVD for dirt and scratches. Use a soft cloth and a cleaning agent to clean your disc before burning. To know more about this issue, check our article on how to properly clean a disc.
  • If the solution above does not work, consider buying a new disc.

When the mentioned solutions still don’t solve the issue, then our best advice is to use another burning program that is reliable and guarantees to burn your files without hassle.

How to burn files to DVD with a Windows Media Player Alternative

If you are tired of constantly experiencing trouble and hassle when you try to burn your files, then it is time to use another burning program that will help you finish your task with ease. echoshare DVD Creator is the one I’m talking about.

echoshare DVD Creator is a powerful DVD creator that supports most audio and video formats like MP4, MKV, AVI, VOB, IFO, and more. You can burn those formats to DVD and Blu-ray with the perfect speed with zero quality loss guaranteed. Or convert them into an ISO file. With its user-friendly interface and easy access features, there is no question that echoshare is a top-tier DVD creator program.

Tipard DVD Creator

In addition, this flexible program offers a wide variety of disc menu templates. Unlike Windows Media Player, you can choose a template that you like, or that suits the theme of your videos. You may also create your own menu by arranging the position of the buttons and videos, and by adding your favorite song and photo as background. Moreover, you can create a professional-looking DVD by adding an opening film to your DVD.

echoshare is more than just a DVD creator program. echoshare provides a series of video editing tools that can help you enhance your videos so you don’t need to find another program just to edit your videos. You can do everything using one program.

So what are you waiting for? Download echoshare DVD Creator now and create amazing DVD  videos at home.

Steps on how to burn videos to DVD

Step 1: Install and launch echoshare DVD Creator.

Step 2: Import your files by ticking Add Media Files or Add Media Folder. Or drag and drop your files to the echoshare interface.

Upload Files to Tipard

Tip: Click Power Tools to edit your videos, here you can cut, crop, add and adjust filters, and more.

Edit Videos with Tipard

Step 3: Set the Aspect Ratio and Video Quality. (Make sure to set the Video Quality on High to burn videos without quality loss.)

Step 4: Select Disc Type depending on your file size and desired quality. Then click Next.

Set Disc Type

Step 5: Create your own Disc Menu by selecting a menu template of your choice. Or customize your own by adding your preferred background image and music. You can also add your desired opening film. If you don’t want a menu, select the No Menu option. When you are done, click Burn.

Create Personalized Disc Menu

Step 6: Click Burn to Disc and set TV Standard to NTSC or PAL. (NTSC is the TV Standard used in North and South America. PAL is the TV Standard used in the European and Asian countries.) When finished tick Start.

Tip: If you want to save your file as an ISO file click  Save as ISO, or to save a copy on your computer select Folder Path.

Start Burning Process

Wait for the process to finish. (This may take some time depending on file size)

Wait until the Burning Process is Done

Now that the process is complete you can now enjoy the DVD video with your family.

Final Thoughts

The internet provides solutions to some of our problems. In just one click you can see hundreds of results for your question. If you experience errors in burning files with Windows Media Player consider trying out the solutions we recommend and if still does not work we have provided the best alternative. It is a good thing that there are programs like echoshare DVD Creator that help us burn our videos to DVD with no hassle and provide amazing quality. So why don’t you download echoshare DVD Creator now and experience ease and comfort?


Yes, a DVD can approximately hold 74 minutes of audio into a 4.7GB DVD.

With Windows Media Player you can burn audio CDs, data CDs, and data DVDs.