How to Unlock iPhone When iPhone Disabled Connect to iTunes

Last Updated: October 20th, 2023By Categories: Unlock Apple Device

iPhone is disabled Connect to iTunes”, this is the worst sign you can ever see on your iPhone screen. This indicates that your iPhone is completely locked out and refuses all your attempts of unlocking. You cannot use this iPhone except for emergency dialing.

To make this disabled gadget run again, you have to take action to enable your iPhone. iTunes, iCloud, and third-party unlock apps will all help. Read on and find a practical fix to make use of your iPhone again.

Unlock iPhone When iPhone Disabled Connect to iTunes

Quick FYI: Why My iPhone Is Disabled And How to Fix It

To protect the device and the data inside from intruders, Apple engineers planted the “iPhone is disabled” feature on every iPhone. Once there’re multiple (5 times) failed attempts to unlock this iPhone, this security feature will come into effect and disable the phone for 1 minute.

Any additional wrong passcode will make lengthen the disabled time. Till the 10th failure, the iPhone gets completely disabled and no more unlocking is allowed.

When the sign “iPhone is disabled connect to iTunes”, the only way out is a factory reset. Though we will list different methods below, it’s actually all about doing a factory reset with different utilities.

Disabled iPhone

A factory reset on the disabled iPhone will surely remove the annoying disabled screen and the lock screen. So later when the reset is done, you’re able to get into the handset without entering the passcode.

However, a factory reset will also wipe out all data on this iPhone and they’re unrecoverable from the handset. You can only recover the data from the previous backup file.

Solution 1 to iPhone Disabled Connect to iTunes: Connect to iTunes (Finder)

First thing first, let’s follow the error notification on your Apple handset and connect the disabled iPhone to iTunes. Take out a USB cable and plug the iPhone into a USB cord on a computer.

If you’re using a Mac, Finder is the tool.

In common cases, iTunes and your computer will fail to detect the disabled iPhone since it’s locked for too long. To enable the detection, boot up the Recovery mode on your iPhone. We can force the disabled iPhone to be recognized by iTunes when Recovery mode is functioning.

Follow this:

  • Power off the iPhone first.
  • Press and release the Volume Up key first, then the Volume Down key. Long-press the Side button.
  • Release the button when the Recovery mode screen pops out.
  • Connect the disabled iPhone to the computer now.

iPhone Recovery Mode

iTunes will go live on its own. You will see the following pop-up on its interface. Hit Restore to fix your disabled iPhone.

Update Restroe iPhone Under Recovery Mode via iTunes


After iTunes has fixed the disabled issue on your iPhone, you will encounter an Activation Lock on your iPhone. Enter your Apple ID and password to shut down that screen and get into your iPhone.

4uKey iPhone Unlocker

1-Click iPhone Unlocker

Remove Lock screen, Apple ID, and MDM restrictions in one tool

  • Fix locked, disabled, unavailable iPhone/iPad/iPod Touch
  • Remove Apple ID/iCloud account without password
  • Bypass Mobile Device Management (MDM) with clicks

*Compatible with iOS 16 & iPadOS 16

Solution 2 to iPhone Disabled Connect to iTunes: Use Find My iPhone

Find My iPhone, the iPhone location tracking feature will help us fix a disabled iPhone too. However, you need to make sure the feature is activated on your iPhone. Otherwise, try other methods.

Follow this:

Open a browser on a PC, mobile, or tablet, visit iCloud Find My, and log in with your Apple account.

When it asks you to verify yourself, hit Didn’t get a code from the interface and choose to get the code with a phone number or email.

Two Factory Authentification iCloud Login

iCloud will send the 6 digits to the number or email you’ve set up before. Enter it on the login page.

After getting in, find the disabled iPhone from the map and choose to Erase iPhone.

Erase iPhone with Find My iPhone

Tip:Tip: A Quicker Trick If You Have Another iPhone or iPad

When both your Apple devices share the same Apple account, launch the Find My app on the good device. Hit Devices and find your disabled iPhone from the list. Erase iPhone then.

Apple Find My App

>a name=”4ukey”>

Solution 3 to iPhone Disabled Connect to iTunes: Download Third-party Unlocker Software

Other than the two official utilities, we can turn to third-party software for help too. Compared to iTunes and Find My iPhone, these programs are more robust and demand less.

One of the typical examples is the 4uKey iPhone Unlocker. This is a program that can bring your disabled iPhone back to normal in minutes.

4uKey iOS Unlocker Remove Successfully

With it, you don’t need any Apple account credentials or another Apple device. All you need is a computer installed with 4uKey and a USB cable for the wired connection. Then, 4uKey will take you just a few clicks and 10 or 15 minutes to enable your iPhone. The disabled status and the lock screen will be gone for good.

Don’t worry about the compatibility of the program. It works on both Windows and Mac computers. It covers all iPhone models running all iOS versions, from iOS 9 to iOS 16. No matter you have an old iPhone 4 or the latest iPhone 14 Pro Max, 4uKey got your back.

Download the program on your computer and let’s start to turn your disabled iPhone enabled.

4uKey iPhone Unlocker

1-Click iPhone Unlocker

Remove Lock screen, Apple ID, and MDM restrictions in one tool

  • Fix locked, disabled, unavailable iPhone/iPad/iPod Touch
  • Remove Apple ID/iCloud account without password
  • Bypass Mobile Device Management (MDM) with clicks

*Compatible with iOS 16 & iPadOS 16

Step 1:

Carry out the download and installation process as prompted. Then, launch the program and hit the Start button to activate the iPhone Unlock feature.

4uKey iOS Unlocker Interface

Step 2:

Next, connect your iPhone to the computer via a USB cable. Remember to keep the connection stable.

Click Next to proceed.

4uKey iOS Unlocker Connect Device

If 4uKey prompts you that no device is detected. Don’t worry. It will tell you how to make your iPhone recognized by the program. Just follow its on-screen instruction and get your disabled iPhone detected in seconds.

4uKey iOS Unlocker Prompt DFU Mode

Step 3:

Here, to unlock your disabled iPhone, we need to download the specific firmware. On 4uKey, we can just hit Download to start the loading process.

4uKey iOS Unlocker start to Download

Step 4:

Loaded, let’s move to the last step. There, 4uKey will tell you that the download is successful and you can start to remove the lock on your iPhone. Hit Start Remove to get 4uKey to work.

4uKey iOS Unlocker download Firmware

4uKey will then take a few minutes to make your iPhone enabled again. You can enjoy the full-featured iOS handset in minutes!



Sure, when iTunes is not helpful, we can apply to the Find My iPhone feature of Apple to fix a disabled iPhone.

We can either unlock a disabled iPhone on the Find My app of another iPhone or iPad. Or sign into Find My Web to erase the disabled iPhone.

Yes, if you’ve entered the wrong passcodes on an iPhone 10 times, it will activate this “ iPhone is disabled connect to iTunes” sign. This means no matter how long you wait, this iPhone will still be disabled. You have to connect it to iTunes and fix it. Otherwise, the disabled status will exist forever.

  • Normally, when the failed to unlock attempts on an iPhone surpass 5 times, this iPhone gets disabled for 1 minute.
  • The 6th failed attempt will disable your iPhone for 5 minutes.
  • 15 minutes and 30 minutes are the disabled time for the No.7 and 8 unsuccessful unlock.
  • And 1 hour is for the 9th failed attempt.
  • And then it reaches to 10 times, your iPhone will be completely disabled. No matter how long you wait, it won’t get back to normal. You have to reset it via iTunes or iCloud.

When your iPhone is only disabled for 1, 5, 15, 30, or 60 minutes, you can wait till the disabled time passes. And try again.

If you see “iPhone is disabled connect to iTunes”, this iPhone is completely locked out and won’t return to normal unless you put it back to factory settings. Yes, it needs a factory reset to function again.

For you, you need to boot your disabled iPhone to Recovery mode and connect it to iTunes. Then, hit the Restore button to get your iPhone out of disabled mode.

iTunes will not recognize any iPhone that’s locked or disabled for more than one hour. If you still want to use iTunes to fix your iPhone, you need to activate the Recovery Mode on your iPhone.

First of all, power off your iPhone. Next, depending on your iPhone model, we have different steps.

When you’re using iPhone 8, X, 11, 12, 13, 14 (Pro/Max/Plus), or anything newer:

  • Press the Volume Up key and release,
  • Press the Volume Down key and release,
  • Press and hold the Side button.

When you’re using iPhone 7 (Plus):

  • Long press both the Volume Down and Side buttons.

If you’re using iPhone 6, 5, SE (1st Gen), or anything earlier:

  • Long press both the Home and Side buttons.

Release the button(s) when you see the Recovery Mode screen. Take out a USB cable and connect your iPhone to iTunes now. iTunes will detect your iPhone this time.

Sometimes when we are about to turn off the screen lock passcode function on our iPhone, we will fail to do it. Because the Turn Off Passcode option is greyed out. No matter how hard we tap on it, it won’t work.

If this is what bothers you, you can fix it by resetting your iPhone settings. Follow this path: Settings > General > Reset (or Transfer or Reset iPhone) – Reset – Reset All Settings.

Reset iPhone Network Settings

Then, restart your iPhone and try to disable the passcode again.



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