Performing a reset on Motorola phones has been proven effective to repair issues and unlock it when the password is forgotten.
Resetting a Motorola phone usually is done by opening the Settings. Now, if the phone is locked is it still possible to perform a reset? Well, the answer is yes! There are a lot of alternative ways to do so.
Now, if you are currently locked out on your device and want to know how to reset your Motorola phone when locked, this article is for you. Read on!
Method 1: Reset a Motorola Phone that is Locked via Recovery Mode
Since we can’t access the phone Settings, we will need to perform an External Factory Reset. In order to do so, we have to first access the Recovery Mode. The Recovery Mode can be opened by pressing a sequence of hardware buttons (Volume and Power keys).
Below we have provided the steps to reset a Motorola phone via the Recovery Mode. These steps work on all Motorola models.
Turn off your Motorola phone.
Press and hold the Power and Volume down keys. The Boot Menu should appear.
Go to Recovery Mode by pressing the Volume buttons and then using the Power key to select.
You will see the “No Command” screen, what you need to do is press and hold the power button, then press and release the Volume down key. You should see the Recovery Mode Menu after that.
From there, choose Wipe Data/Factory Reset, then Factory Data Reset.
After that, select Reboot System Now. Your Motorola phone will load and after a few moments, the reset will be finished.
Method 2: Reset Motorola Phone when Locked via ADM
Another way to reset a locked Motorola phone is by using the Android Device Manager also known as Google Find My Device. It is a feature that allows users to manage their devices remotely. It has an Erase option that can reset your Motorola phone.
Here are some requirements to use ADM:
- Connected to the internet;
- The location feature is enabled;
- You should know the credentials of the Google account used on the phone;
If you have all these requirements, follow the steps below.
Login with your account on the Android Device Manager site.
Find the Erase option and click on it.
Provide your account password. Wait for a few moments and the process should be done.