When watching a DVD on a TV or computer, we tend to enjoy the ultimate pleasure that the motion picture gives us. Still, misfortune falls constantly that we may encounter multiple DVD errors amid the playback.

Case in point: When playing a DVD, we may experience issues like no sound, no frames, color disorders, stutters, gaps, or so on. Also, some viewers even cannot start the playback at the beginning due to the broken player or damaged disk.

Despite the variety of DVD playback errors, we still need to fix the one that strikes us and start the viewing afresh. Here in this post, I will list some common DVD errors and the related positive fixes. Hopefully, this post helps you enjoy the content on your DVD without any trouble.

Common DVD Player/Disc Problems and fixes:

Issue 1: DVD player shows only black and white pictures

When you try to play a DVD on your television with a DVD player, all you see is some frames in black and white, try the following methods separately to fix it.

Fix 1: Make sure you connect the DVD player to your TV in a correct way

Normally, you can connect a disk player directly to a TV or use an Audio/Video receiver (A/V).

Caution: Never connect your disc player to a VCR, this is one of the most common cause for error.

Then, check your cables are all securely and correctly attached to both the DVD player and TV (or A/V receiver).

For A/V(red, white, and yellow) and Component (Y, Pr, and PB ) cables, make sure all 3 cables are inserted into the same-colored jacks on both devices.

Still, no color showed? Replace all the cables and reconnect the devices.

DVD Player Black and White Fix Check Cables

Fix 2: Adjust the color settings on your TV

This may not be the usual cause of the issue, but still try to open your television and locate color settings, make sure you haven’t set the color mode to black-and-white.

Fix 3: Try playing another normal disc

Sometimes, the black-and-white frame roots in a damaged disc.

You may take out a new DVD and insert it into the player. See if the DVD player can play the new disc or not. If it runs well, then the previous disc is damaged, replace it.

Fix 4: Run the disc on your computer

If all the 3 methods cannot get you out of the black-and-white world, this issue may be caused by a crushed DVD player.

You can try to insert the disc into your computer and play it. If the motion picture comes out with colors, the drive is damaged, repair it or buy a new one.

Issue 2: DVD player intermittently stops display

Amid the DVD viewing, if the frames stop occasionally and sometimes have gaps, you may fail to maintain the clearness of your DVD player and the disc.

Fix 1: Always remember to clean your DVD player

When your DVD player is playing a disc, static occurs and makes your player more easily collect dust. And of course, a dusty, dirty disc player will affect a normal playback process.

So, take out some cleaning kits and screwdrivers, open up your disc player, wipe out the dust.

Fix 2: Don’t forget to clean the disc before inserting

A DVD can be easily polluted by all kinds of things, fingerprints result from incorrect holding, dust due to improper preservation as well as some scratches and stains. Noted that a DVD that is heavily damaged or smudged will affect the smoothness and fluency of the viewing.

So, before you pop a disc into a player, wipe it clean and polish it if necessary.

Clean A Dusty DVD

Tip: If you don’t know how to clean the DVD player or the DVD is deeply damaged, you may try to rip the DVD content into an MP4/AVI/WMV file on your computer. And watch the movie on your computer or just export it to a television.

Issue 3: Sony DVD player cannot play this disc

The message of “The DVD Player Can’t Read or Play the Inserted Disc” hits you when you try to play a DVD with a Sony DVD player? Check these methods out.

Method 1: Check the region codes

Disc publishers will lay region codes on some DVDs to control the worldwide disc distribution so that disks in region codes will only be sold and used in certain parts of the globe.

For DVD viewers, you must play a coded disk with a DVD player in the same region code.

e.g. A DVD in region 1(US & Canada markets) cannot run on a DVD player in Region 2 (Europe & Middle East markets).

If unluckily, the disc you insert is incompatible with the disc player, then the player cannot play the disc for sure. All you can do is to buy a  compatible player or change another disc for movie viewing.

Method 2: Make sure your disc is readable

A DVD is fragile that heat will bend it and melt its coating, pointy stuff will scratch it and damage its layer. Once the destructions like those aforementioned ones have laid on your disc, it will be unreadable.

You need to service your DVDs properly:

  • You’d better preserve your DVDs on a case and avoid heat as well as moisture.
  • And every 1 or 2 months, take out each and play it with a DVD player to make sure the disc isn’t getting expired.
  • Also, remember to wipe and polish it occasionally, wax it when scratches happen.

Method 3: Make sure your Sony DVD player is perfectly connected

Check out whether every cable is securely inserted into both your player and the TV. You may switch all the old cables with brand new ones as well.

Issue 4: Sony DVD player or other brands says ‘No Disc’

No matter you’re using a Sony DVD player or LG, ASUS, it’s always sick to see any notifications like ‘No Disc’, ‘No disc found’, ‘Please insert a disc’, or anything alike when there’s already one.

All you want is that your DVD player can just do its job, right?

But, in fact, this ‘No disc’ problem is largely related to long-term no-cleaning for the disc player, which is something you may have ignored or never noticed.

Clean A DVD Player

Solution: Clean your DVD player (the lens especially)

A dirty lens inside the player is always the one to blame for this issue.

Take out a screwer to open it up, locate the lens, and use some clean cloth to wipe it or other useful dusters. Then, put the device up and try to play the disc.

Issue 5: DVD player makes no sound

It must be annoying that you can only see frames but cannot hear any sounds for the DVD viewing. To get rid of the silent playback, try these methods.

Fix 1: Re-connect the audio cables

Sometimes, the silence may result from a cable disorder. You can unplug the audio cables of your DVD player and then re-connect them to your TV.

There’re 2 audio output cables, one is for the left soundtrack (the red one) and the other is for the right(the white one ).

If necessary, buy a pair of new audio cables to replace the old couple.

Reconnect Audio Cables for DVD Player

Fix 2: Unmute your TV and turn the volume up

Accidentally, you may have press the Mute button on your remote and force the playback to be silent without knowing it. Well, try to press the Mute button on your remote and see if the movie sounded or not.

Still no sound? Try turning the volume up a bit, just in case you’ve set the volume down to the level that you cannot head a thing.

Unmute for DVD Player

Fix 3: Play another disc

Both the cables and the volume of your telly are well handled? Your disc may have something wrong. Try to insert a new disc, CD or DVD all do.

If the second disc does make sound, well, the silent one is corrupted. You may replace it.


In most cases, the disc is unsounded because undefined bugs happen during the disc reading process, not the disc itself has no audios at all.

So, you can convert the content from the disc to your computer in MP4 or other video formats to watch it with actual sounds.

Fix 4: Check whether your DVD player’s audio output device is the TV

For a lot of DVD players, it only recognizes the audio output unit of a TV, not external speakers or Hi-Fi.

If you want to set some extra audio devices as default output, like some expensive Hi-Fis, you have to go to your TV’s settings menu and make the modification.

Issue 6: DVD drive not showing in File Explorer for Windows 10

When you pop a DVD into your Windows 10 machine, you cannot find the disc and the drive both? Well, check this out.

Solution 1: Show hidden devices on your Windows machine

On Windows 10, there are some devices to be restored to the earliest hidden settings after a recent system upgrade. You can manually show those hidden devices on the Device Manager window.

This is how:

  1. On your Windows 10, type in Device Manager on the Search bar and open it.

Open Device Manager

  1. On the Device Manager windows, locate View and choose Show hidden devices from the pull-down list.
  2. Then, look down and find DVD/CD-ROM drives, both the attached disc and drive(s) will be listed under.

Show Hidden Devices When Disc Drive not Showing

Solution 2: Upgrade DVD/CD driver

Outdated disk drives may also lead to the missing icon of the DVD drive, try to upgrade them. Still, on the Device Manager window, locate DVD/VD-ROM drives and click it. From its drop-down list, you’ll see all the DVD/CD drives on your computer.

  • If you have attached an external DVD drive to your PC as the main player, then, locate it and right-click on it, choose Update driver.
  • Stick to the Windows built-in DVD drive? Well, locate the Microsoft Virtual DVD-ROM option and right-click on it then hit Update driver.

Update DVD CD Drives

Solution 3: Type in modification command on Command Prompt

If the above 2 methods won’t help, you may manually type in some recompose codes to have a force display of your DVD drive.

  1. On your Windows 10, search for CMD and open the Command Prompt window. And enter these codes right after the ‘C:\WINDOWS\system32>’.

reg.exe add “HKLM\System\CurrentControlSet\Services\atapi\Controller0” /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

  1. After doing this line, remember to hit the Enter key on your keyboard. Then, see if a message ‘The operation completed successfully.’ pops out. Exit the window after its appearance.

DVD Drive Missing Enter Codes on Command Prompt

  1. Go back to File Explorer and check if the DVD drive appears.

Tip: Just open a media player to locate the disc

In most cases, the hidden DVD drive is still available to read the discs.

So my suggestion is that forget about showing the hidden icon and just launch a media player to play the disc content, you will find the inserted disk on the Album or Library of a video player.

Overall fix for DVD errors: Rip the DVD content into MP4/AVI/WMV/MKV video formats

For a lot of DVD playing errors and failures, the DVD player, all kinds of cables, and settings are always some key factors. Sometimes, it’s hard to narrow down the reason and solution specifically.

But there’s a universal solution for you to watch the movie without complex checking as long as the disc is not damaged, which is to rip its content to video files into your computer so that you can enjoy the movie on the PC or transfer to your TV for viewing.

The benefit of such DVD ripping:

  • Saves plenty of time that you may use for navigating the factor of errors and trying each fix;
  • Works for most DVD playing errors;
  • Very easy to operate;
  • No downgrade for the motion and audio quality;
  • Requires 3 things, PC, ripper software, and the disc.
  • Exports movies that are more convenient for appreciation, storage, and transfer.

Find it more pleasing than all kinds of fixes? Check the steps to find out how to.

Step 1 Pop the DVD into your computer

Step 2 Download a DVD ripper tool

There’s plenty of DVD ripper software in cyberspace, here, my best-of-the-best choice goes to the Tipard Blu-ray Converter.

This is a user-friendly tool that ensures you to rip all the content on a BD/DVD into all the mainstream video formats in lossless or upscaling resolution. It can read and decrypt all readable discs, leaving you no trouble to find a DVD decrypter.

Click the button below to download it on your computer.

Step 3 Start to convert the DVD into video files

Launch Tipard Blu-ray Converter on your PC. Click the big plus icon on the interface to load your DVD into this ripper.

Tipard Blu-ray DVD Ripper Interface

Then, it will display all the videos on this disk. From the interface, you may rename the output and decide audios, subtitles, format, and destination of the output.

Rip DVDs into Video Files

Tip: If you plan to merge all the clips into one single video, tick the Merge into one file option.

Step 4 Rip the disk

When everything is set, click the Rip All button to proceed. The ripping will be done in several minutes depending on the file size of the output.

It will open the destination folder automatically when the process is complete, start to watch the movie right away with a media player or upload it to your TV.

Locate Ripping Videos


Above are some common errors that DVD lovers will encounter when playing a disk on a TV or computer. If you bump into one or some of these frustrating troubles, try the methods specifically.

Or you didn’t find the fix of your DVD playing error, describe what you encounter and leave it on the Comment to let us know.