Blu-ray Discs Won't Play on Blu-ray Main

Ever since its introduction in 2000, Blu-ray technology has taken the world by storm. Both Blu-ray discs and Blu-ray players are widely available and preferred for their superior video and audio quality. The increased usage means that more people are encountering issues with their Blu-ray players. To be precise, people have found out that their Sony, Samsung, LG, or Oppo won’t play discs.

Why does this happen, though? And how can it be fixed? Read our case-by-case guide below, to find out.

Reasons why your Blu-ray Player won’t play discs and solutions

The reasons why a Blu-ray disc won’t play on a Blu-ray Player can be divided into two categories, Disc issues, and Player issues. Let’s start with the Disc issues.

Disc-related reasons

The disc is damaged

Optical discs can be fragile. In fact, something as small as a single scratch can render a disc unplayable.

Solution: Barring cases where your Blu-ray disc is broken beyond repair, in which case, you are better off buying a new disc, there is one simple solution.

  • Clean your Blu-ray disc with a disc cleaning solution and a soft, fuzz-free cloth.
  • Alternatively, you can use a disc-cleaning device.

Your Blu-ray disc and Blu-ray player have different region codes

One more potential reason why your Blu-ray discs won’t play on your Blu-ray player is that your Blu-ray disc’s region code and that of your Blu-ray player do not match.

The region code is a copyright protection method of locking Blu-rays and DVDs to specific regions in the world. These codes appear as a letter, A, B, or C at the back of the disc case with each letter corresponding to a number of regions.

If the region of your Blu-ray disc and that of your Blu-ray player do not match, the Blu-ray disc will not play. It is only when those two codes match that your Blu-ray will play.

Solution: To fix this issue, you will have to either

  1. Change the region code on your Blu-ray player (it is possible to do so on some Blu-ray players)
  2. Somehow remove the region restrictions from your Blu-ray disc using a Blu-ray ripper
  3. Or make a copy of your Blu-ray. This will also remove the region lock.
Tip: If you are not comfortable performing the above tasks at home, or if you are dealing with a technical issue that goes beyond the scope of home remedies, please contact the manufacturing company of your device or a certified technician.

Player-related reasons

The Blu-ray Player is damaged

Blu-ray players are not immune from the wear and tear of regular use. Nor is it impossible for a faulty wire or bad connection to put them out of whack.

Solution: In these cases, there are some things you can try.

  1. Check and clean your Blu-ray player’s lens. You can do that by using a lens-cleaning disc, or a can of pressurized air.
  2. Check all the cables and connections on your Blu-ray player. Sometimes, a faulty cable or an improperly connected one may cause your Blu-ray player to not work properly.
  3. Remove and reattach all cables making sure they are firmly in place.

The Blu-ray player’s firmware is not up to date

As Blu-ray is still being developed with features like “BD-Live” being added all the time, it is natural that some newer Blu-ray discs may use technology more recent than that of an old Blu-ray player. If that happens, the Blu-ray player would be unable to play the disc.

Solution: Fixing such issues should be as easy as connecting your Blu-ray player to the internet and letting the former update automatically. If this is not the case with your Blu-ray player, you may need to update it manually. Here’s how:

  • At the “Home Screen” menu, select “Setup- Software Update” and then press the “ENTER” button.
  • You’ll see a message saying “New Software Version available”. Select “OK” to proceed.
  • Your Blu-ray player will display the following message: “Update to a new software version”. Select “Start” and then press the “ENTER” button.
  • The Blu-ray player will restart when the update is complete.
Tip: In this example, we used a Sony BDP-BX650. For more precise instructions on how to do that on your specific Blu-ray player, consult the instructions manual that came with it.

Your Blu-ray player cannot connect to the internet

Another scenario is that your Blu-ray player cannot connect to the internet. Some Blu-ray discs have a DRM (Data Rights Management) system in place that requires them to connect to the internet before they can play. If they don’t, the Blu-ray cannot get permission to play on the Blu-ray player.

Solution:  Check your Blu-ray player’s connection to the internet. This is a two-fold process that involves

  • Testing the connection through the Blu-ray player’s settings. (If applicable)
  • Making sure the cables are properly connected to the appropriate sockets.
  • Checking your router’s WiFi and LAN connection and, if possible, restarting it.

There is not enough space on your Blu-ray Player

In addition to the BD-Live feature needing a stable internet connection, it might also need to use some storage space on your Blu-ray player for any content it might download. If your Blu-ray player doesn’t have enough storage space, the Blu-ray disc may not play at all.

Solution:  If you have run out of storage space on your Blu-ray player, you can:

  • Free up some by removing files you no longer need.
  • Additionally, if your Blu-ray player supports SD cards, you can free up some space on that, or use a new one.

Single-tool Alternative Solution – Blu-ray player won’t play Blu-ray discs

While the solutions provided above ought to work, there is the chance that no matter what you try, your Blu-ray discs will still not play on your Blu-ray player. This, however, doesn’t mean that you will have to give up on the high-quality entertainment only Blu-ray can offer altogether.

In fact, all you have to do is use a Blu-ray ripper to convert your Blu-ray discs into a format like MKV or MP4. Then you can either transfer them to an external storage device (USB/SD card) or burn them into a Blu-ray disc to watch directly from your Blu-ray player.

Tip: You can see what video formats your Blu-ray player can support on its manufacturer’s webpage or the manual that came with it.

What you’ll need

  • To begin with, you will need a computer with a Blu-ray drive.
  • Secondly, you will need somewhere to store your “ripped” Blu-ray movies. That can be a USB stick, external Hard drive, SD card, Blu-ray disc, or DVD.
  • Third, you will, ideally, need a way to clean your Blu-ray discs. That can be done with a cloth and cleaning agent or a specialized disc-cleaning device.
  • Fourth and most important, is the Blu-ray ripper; a piece of software that will allow you to rip your Blu-ray discs, convert them to MKV or MP4 files, and even burn them to a different Blu-ray disc.

The ripper we recommend is Leawo Prof. Media. A veritable powerhouse that can Rip Blu-ray discs, convert them into more than 180 video formats, and all that without compromising on quality or speed.

What is more, it also has a host of extra features like:

  • A powerful video editor
  • A Cinavia removal feature
  • A Blu-ray creator
  • A Blu-ray burner
  • A Blu-ray Copy
  • A video download tool, that lets you download videos from websites directly into Leawo

Let’s move on to the actual ripping now.

Steps to rip and convert your Blu-ray discs

Step 1: Download and install Leawo Prof. Media.

Launch after installation.

Step 2: Import the Blu-ray movie into Leawo Prof. Media.

  • Insert your Blu-ray disc into your computer’s disc tray.
  • At the main interface, go to the “Home” tab.
  • There, click on the “Blu-ray Ripper” option.

You will be taken to the “Convert” tab.

  • From there go to “Add UHD/Blu-ray/DVD> Add from CD-ROM” and choose your Blu-ray.

Load Blu-ray To Leawo
Leawo Prof. Media. Will load up your Blu-ray almost immediately.

Step 3: Prepare for the ripping.

On the preview page, you may choose what parts of the movie you want to convert.

Choose “Full movie” for the entire film, “Main movie” just for the film without the extra clips, and “Custom mode” if you want to make your own choices.

Tip: You can preview each clip, by choosing it and then clicking on the “Play” button.


Select Your Clips on Leawo

Then, click on the “OK” button and you will be taken to the next screen.

There, select the subtitle and audio tracks you want, if any. Edit your video through the button on the far right.

  • The editor helps you cut or trim the movie, change the aspect ratio, set the contrast, saturation, brightness, and hue. You may also add watermarks.


Select Audio Subtitles and Output

Change the output format by clicking on the little button that says “MP4 Video” at the top of the interface.

There, click on “change” and you’ll be taken to a separate screen, where you’ll choose the output format.


Set the Output Format

Step 4: Complete the conversion.

Click on the “Convert” button, choose the location where you want Leawo to save your file, and you are done.

You may now enjoy your video files on your PC, or transfer them to a USB device/ memory card and watch them on another device.

How to watch videos from your PC on your TV

For this, you will need a TV, a computer and an HDMI/VGA cable.

Step 1: Connect your PC to a TV via HDMI/VGA.

Locate the HDMI/VGA port on your computer. It is, usually, found on the back of desktop computers or sides of laptop ones.



Plugin one end of your HDMI/VGA cable to your computer. Find the HDMI/VGA port on your TV. It should be on the back.

HDMI Port on TV

Connect the other end of your cable.

Step 2: Switch your TV’s input.

Press the input button on your TV’s controller and switch it to the input you’ve chosen for your computer.  It should be something like “HDMI 1 / 2”, “VGA” or “EXT”.

Step 3: Set up your computer’s dual monitor options.

Note: This is for windows 10. While the process is similar on most Operating Systems (OS), it is advisable to check online if your OS is different.

Right click on your desktop and select “Display Settings”.


Right Click on Desktop and Select Display Settings

There, go to “Multiple Displays” and click on “Detect”.

Select Detect on the Multiple Displays Tab

You will then get the option to choose whether you want your computer to cast a copy of your current screen to your TV or just extend the desktop. Either option will work for our purposes.

With that, your TV should now display your desktop.

You are now ready to enjoy any movie you have on your computer on your TV.

Copy Blu-ray disc with Leawo Prof. Media.

If your Blu-ray player is working fine and you want to watch your Blu-rays on it, you could make copies of your discs, assuming they are not damaged beyond repair.

This way, you get a brand new Blu-ray disc with all its original features, minus the region lock and copy protection, as Leawo will remove them in the process.

Let’s get started.

Step 1: Import the Blu-ray movie into Leawo Prof. Media.

  • Insert your Blu-ray disc into your computer’s disc tray.
  • At the main interface, go to the “Home” tab.
  • There, click on the “Blu-ray Copy” option.
  • After that, click on “Add UHD/ Blu-ray/ DVD > Add from CD-ROM” and select your disc drive.

Copy Blu-ray Leawo

Step 2: Set up the copy parameters.

  • On the preview page, choose what parts of the movie you want to convert; “Full movie” for the entire film, “Main movie” just for the film without the extra clips, and “Custom mode” if you want to make your own choices.
  • Select the Subtitle and Audio tracks you want to include.
  • Decide on the type of Disc you want to use at the drop-down menu on the bottom left of the interface.

Copy Set Up

Tip: You can preview each clip, by selecting it and then clicking on the “Play” button.

Step 3: Copy your Blu-ray disc.

Click on the “Copy” button on the upper right corner of the interface, choose the drive you want to use and Leawo will do the rest.


The reasons why a Blu-ray player may not be able to play a Blu-ray disc are as varied as they are many and while there are various fixes for each one, there is always a chance they won’t work.

Nonetheless, there is a way of bypassing all that by ripping the contents of your Blu-ray discs and converting them into MP4 or MKV; two easy-to-use formats that support the same video and audio quality, are transferable and can even be burnt into a new Blu-ray disc or DVD.

To do this, you will need a Blu-ray ripper, a tool that is capable of ripping and converting Blu-ray movies, creating new ones from video files, and even burning them into Blu-ray discs and there is no better tool for this job than Leawo Prof. Media. that will help you do just that and even more.


Will old Blu-ray players play New Blu-ray discs?

Unfortunately, no. Especially when it comes to 3D Blu-ray and 4K Ultra HD Blu-ray where specific players that support those technologies are needed.

Can I copy Blu-ray to DVD?

No, Blu-ray discs use a completely different technology than regular DVDs. One can only make copies of Blu-ray discs with Blu-ray discs.

What is the best video format to convert Blu-ray to?

We recommend MKV and MP4.

  • MKV is a container file. This means that it supports video quality of up to 4K Ultra HD, menu data, can handle multiple audio and subtitle tracks as well as all the metadata usually found on Blu-ray discs. In short, it is perfect for those that want lossless copies of their Blu-rays.
  • MP4 is a compressed video format. It takes up less space than MKV in exchange for quality and all the extra features MKV supports. It is ideal for those that want to economize on storage space.

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